ERP for IT services companies

An ERP is the system that consolidates management data — HR, time, projects, purchases, invoicing, CRM — into one repository. For an IT services firm it matters because profitability depends on three flows staying consistent: the capacity plan, declared time and invoicing. Those usually live in separate tools.

By making engagement end dates visible weeks in advance, cross-referencing availability with skills and the sales pipeline, and alerting on people about to come free. Bench time gets handled upstream instead of when it is already happening.

Nothing to install or maintain, deployment in weeks rather than months, automatic updates that include regulatory changes such as e-invoicing, and access from anywhere — which matters when most consultants are on client site.

AlibeeZ ships a CRM and an HR module natively, which removes part of the integration work outright. For the tools you want to keep, connectors and a documented REST API handle two-way synchronisation.

Generic ERPs model placement work poorly: timesheet approval, capped time-and-materials, utilisation metrics, bench tracking, invoicing tied to approved time, gross margin per engagement. Those objects need to exist natively, otherwise they end up back in spreadsheets.

One base holds contracts, skills, certifications, leave, appraisals and engagement history. Permissions protect sensitive data, and low-value administrative work — onboarding, certificates, leave — is automated.

On three measurable axes: utilisation (less bench time), DSO (invoicing triggered as soon as timesheets are approved, with tracked dunning) and administrative cost per invoice. Our clients report gains on all three.

It depends on scope and on the quality of the data being migrated. For reference, Zenika deployed AlibeeZ in under a month. A phased rollout — time and leave first, then invoicing, then HR and CRM — is usually the safest route.

Yes. AlibeeZ supports organisations from 10 to 5,000 people. Modules activate progressively, so you can start narrow and widen as you grow.

Forward capacity planning, timesheets with approval workflow, multi-model invoicing (time-and-materials, capped, fixed price), margin tracking per engagement, skills mapping, expenses and purchasing, and configurable reporting with forecast versus actual.

Messaging is built into the modules, tasks are assigned with follow-up, and workflows raise targeted alerts. Conversations stay attached to the object they concern — an engagement, an invoice, a leave request — instead of scattering into email.

By treating fixed-price work as seriously as placement work, by being genuinely configurable rather than requiring custom development, by a team that knows each client personally, and by hosting in France.